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Terms and conditions

§1 Applicability to entrepreneurs and definition of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the text of the contract

(1) The following regulations on the conclusion of a contract apply to orders placed via our internet shop www.moehlers.com.

(2) In the event of the conclusion of a contract, the contract shall be concluded with:

CHM UG
Christian Meyer
Zu den Wiesen 5
D-51429 Bergisch Gladbach
Registration number: HRB 98132
Register court: Cologne

(3) The presentation of the goods in our Internet shop does not constitute a legally binding offer of contract on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our Internet shop, the following regulations shall apply: The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our internet shop.

The order is placed in the following steps:

  1. Selection of the desired goods
  2. Confirmation by clicking on the button "Order now free of shipping costs".
  3. Checking the details in the shopping basket
  4. Pressing the button "Checkout"
  5. Voluntary: Login to the Internet shop after registration and entering the login details (e-mail address and password).
  6. Entering the shipping details and rechecking or correcting the respective data entered.
  7. Binding submission of the order by clicking the button "Order with costs".

Before the binding submission of the order, the consumer can return to the Internet page on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop: We will send you the order data and our General Terms and Conditions by e-mail. You can also view the GTC at any time at www.moehlers.com/pages/agb. For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The prices stated include the statutory value added tax and other price components. Shipping costs, if any, shall be added to this.

(2) If we deliver outside Germany, further costs may be incurred in individual cases, which are to be borne by you. These include, for example, import duties and taxes (e.g. customs duties and import sales tax) for deliveries outside the European Union.

(3) The consumer has the option of payment by PayPal, credit and debit card (Visa, Mastercard, American Express and others), Giropay, iDeal, Sofort and AliPay.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. In this case, delivery takes place within 6 working days within Germany at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order to the bank commissioned with the transfer and, for all other payment methods, on the day after conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the buyer until the item is handed over to the buyer, even in the case of a sale by dispatch.

§5 Retention of title

We retain title to the goods until the purchase price has been paid in full.

§6 Right of withdrawal of the customer as consumer

Right of withdrawal for consumers

Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send us

CHM UG
Christian Meyer
Zu den Wiesen 5
D-51429 Bergisch Gladbach
E-Mail support@moehlers.com

by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

Consequences of cancellation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods and the return charge.

End of the cancellation policy. The statutory warranty regulations apply.

§7 Cancellation form

Sample cancellation form

(If you wish to revoke the contract, please complete and return this form).

To:
CHM UG
Christian Meyer
Zu den Wiesen 5
D-51429 Bergisch Gladbach
E-Mail support@moehlers.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________

Ordered on (*)/received on (*)

_____________________________________________

Name of the consumer(s)

_____________________________________________

Address of consumer(s)

_____________________________________________

Signature of the consumer(s) (only in case of paper communication)

_____________________________________________

Date

_____________________________________________

(*) Delete where inapplicable.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

Only German is available as the contractual language.

§10 Customer service

Our customer service for questions, complaints and objections is available on weekdays from 9:00 a.m. to 5:00 p.m. at

E-Mail: support@moehlers.com or contact form at your disposal.

Source: agb.de

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